Blog

I recall a time when software for the hospitality industry was almost non-existent, mostly consisting of Excel spreadsheets and Word documents to track revenues and maintain customer records. Utilizing Excel to maintain customer accounts and ensure opportunities for future marketing campaigns was extremely inefficient and cumbersome at best. Driven by the lack of a comprehensive […]

If there’s a noticeable employment gap on your resume, you may be concerned that it’s impacting your chances of landing interviews and moving forward in the hiring process. Explaining a job gap on your resume can feel tricky, but there’s a right way and a wrong way to do it. Here’s how you can successfully […]

Staying focused during long study sessions can be tough. It’s easy to get distracted or feel overwhelmed by the amount of material you need to cover. However, with the right strategies, you can improve your concentration and make the most of your study time. Create a Productive Study Environment A good study environment is essential […]

Is your job search driving you crazy? You’re not alone. A recent survey from The Hustle found that 58% of job seekers believe job interviewing is out of control. And they’re right: interviewing is grueling right now. If you’re looking for a job, you know what I’m talking about—hiring managers being disrespectful, getting ghosted after […]

Getting through to the job interview stage in the hiring process means the employer believes you have the right experience and skills for the job on paper. But now comes the real deal-breaker: whether you can communicate those skills effectively in person and come off as the right fit for the company’s workplace culture. There […]

While it’s good to have regular friends, everyone needs a best friend. You know, that person you can go to whenever you need help, a confidence boost, or just a laugh. The same concept applies to the workplace. While it’s great to have trusted colleagues, it’s especially nice to have one person in particular to […]

Millions of Americans struggle to work at desk jobs, often unaware they’re jeopardizing their health. Sitting down all day long can be a pain—literally. The sedentary lifestyle associated with sitting for prolonged periods can lead to a variety of physical ailments and chronic pain. Whether it’s back pain, neck strain, or increased risk of cardiovascular […]

It’s no secret that many people wish they could be happier at work. So, what’s the solution, if any? Money is often thought to be the biggest predictor of job satisfaction, but a survey from the BBC that ranked nearly 300 jobs from most to least satisfying shows that although money does play a role, […]

“Always read the fine print.” Isn’t that what they say? It’s a vicious, dog-eat-dog business world and, more often than not, it’s the underdog who suffers. However, if that underdog is properly prepared and has a few tricks up their sleeve, the tables could be turned. If you feel as though you’ve been mistreated by […]

Proximity is an essential tool in measuring the customer experience. The right mix of proximity could move a company’s customers from satisfaction to loyalty. The lack of proximity or the wrong mix could be the canary in a coal mine of a company’s fall from grace in their industry. CS professionals will benefit greatly in […]